FAQs


How are Beans ‘N Bones treats different than what I buy in the store?

We use fresh, healthy ingredients that you are familiar with, that are safe for your dog, and have health benefits too!

What is your process for deciding on treat flavors? How do you know dogs will eat them?

Our 3 taste-testers have an important job of making sure all of our treats are delicious. If our pups don’t like what we’ve created, we go back to the kitchen and tweak the recipe. However, if your dog doesn’t enjoy the treat you’ve purchased, we fully stand behind our product and offer a money back guarantee or you can trade the treat you purchased for a different variety. Check out our testimonials to see how much pups love our treats!

My dog has allergies. Do you have treats that he or she can eat?

YES! We have gluten-free, grain-free and lots of other treat options to choose from.

Will they last as long as what I buy at the store?

No, most store bought treats contain preservatives and additives to expand shelf life which might make your dog ill in the long run. We don’t add any preservatives or additives to our treats. The only exception are treats we create with cheese. We purchase store-bought cheese that already contains preservatives. You’ll know if the treat your purchased contains cheese as we list all of our ingredients in the descriptions of each item.

What if my dog doesn’t like the treats? Can I send them back or exchange?

Absolutely! We fully stand behind our product and offer a money back guarantee or you can trade the treat you purchased for a different variety. If you’re still shy about ordering, check out our testimonials to see how much pups love our treats!

What is the difference between the price levels of your treat subscriptions?

The only difference between the packages is the amt. of treats in each. No matter what option you choose, I include approx. 3 varieties of treats in each one. Your dog(s) will also get extra treats & a toy on his/her birthday month & a toy at Christmas as a part of being a subscriber. If your dog has allergies or needs gluten or grain-free treats, treat varieties are included that fit his or her dietary needs.